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Delivery

Packaging description

To ensure parcels remain undamaged during delivery, small packages will be sent in envelopes with protective bubbles. For parcels on a larger scale, we use boxes with suitable packaging inside. Every parcel is sealed with Raidlight brand tape, which will allow you to ensure that the package was not opened before delivery.

 

Shipping time from our warehouse

The shipping time is how long it takes your parcel to leave our warehouse.

Packages are generally shipped after the receipt of your order and payment (unless the command in place between Friday and Sunday, in which case it is sent on Monday).

During certain times of the year (sales, Christmas ...) we register a large number of orders, which means that they can take between 1 and 2 additional business days to be processed.

The standard shipping method is Colissimo delivered with signature, unless they choose another delivery method in the command options.

 

Delivery delay

The delivery by Colissimo is usually 24 or 48 hours for France, after shipping from our warehouse, not that we are responsible for the vagaries of the carrier. For other destinations, the time varies according to the distance of 2 to 8 days on average (see below), but that we are responsible for the vagaries of the carrier.

 

Rates and delivery methods

We use different shipping methods according to your geographic region.

IMPORTANT: If a package is returned to us showing "unclaimed parcel" or "does not live at the indicated address" it is your responsibility to pay any further shipping costs to receive your parcel.

Mainland France :

  • Tracking and drop
    Time : 2 to 5 days after the packages prepared and shipped by Raidlight.
    Price :3.90 € for any order

     

  • Colissimo - Point Relay
    Do you be delivered in trade of your choice or your post office.
    Time : 2 to 5 days after the packages prepared and shipped by Raidlight.
    Price :Free !

     

  • UPS
    Time : 24H after the packages prepared and shipped by Raidlight
    Price :15 € for any order

     

  • Postal Pli
    Time : 3 to 5 days after the packages prepared and shipped by Raidlight.
    Price : 2 € for any order

 

In the European Union and Switzerland :

  • International Colissimo
    Time : Approximately 5 to 10 days after the packages prepared and shipped by Raidlight.
    Price :
    • 7.99 € for an order amount between € 0 and € 49.99
    • 1 € for orders above € 49.99

     

  • Postal Pli
    Time : 5 to 15 days after the packages prepared and shipped by Raidlight.
    Price : 2 € for any order

 

For overseas territories and other countries :

  • International Colissimo
    Time : Environ 5 à 10 jours une fois le colis préparé et expédié par Raidlight.
    Price :
    • 10 € for an order amount between € 0 and € 49.99
    • 15 € for an order amount between € 50 and € 99.99
    • 20 € for an order amount between € 100 and € 299.99
    • 1 € for orders above € 299.99

 

Shipping charges include packaging, handling and postage. They can contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order. We cannot group two distinct orders and you will have to pay postage for each of them. Your package is shipped at your own risk, but special care is taken to protect fragile products.